Frequently Asked Questions
Everything you need to know about our premium gear and services.
What materials are used in Vikingbags products?
We use premium-grade materials including reinforced cowhide leather, durable 1680D ballistic nylon, and weather-resistant synthetics to ensure maximum longevity and style.
How long does shipping take for domestic orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3 to 7 business days depending on your location within the United States.
What is your return and exchange policy?
We offer a 30-day return policy for items in new, unused condition with original packaging. Please contact our support team to initiate a return or exchange process.
Are your bags waterproof or water-resistant?
Most of our products are water-resistant and designed to handle light rain. For extreme weather, we offer specific waterproof models and provide rain covers for many of our saddlebag lines.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free financing options through Affirm for qualifying purchases.
Do you offer a warranty on your products?
Yes, all Vikingbags products come with a limited one-year warranty against manufacturing defects in materials and workmanship from the date of purchase.